Information on placing and paying for your order
Get your order when you want it
Hassle free export from the UK
All orders are accepted by RS subject to the Terms and Conditions of Sale
Information on access to and use of this website both within the UK and internationally
RS is committed to safeguarding your privacy online.
How to register with RS
Forgotten username or password
Request or redeem your quotations
Create your own parts list
The easy way to keep track of your orders.
Schedule orders to be delivered on different dates
If you have a large order, we can help you reduce the cost.
Return your purchase for a replacement or refund
Subscribe or unsubscribe from marketing emails.
We've got all the information, support and advice you need.
Online community of technical experts and free design tools
Request a catalogue
Download a PDF Fastners wallplanner
Our calibration offer
Contact us details
Tell me about Quick Order
If you already know the RS stock numbers for the part you want, save time using 'Quick Order' on the orders page, located on the right-hand side of your screen. Ideal for lists you’ve already prepared. Copy part numbers and quantities from excel files and paste them into the 'Quick Order' box. Clicking 'Add to Cart' adds them to your order.
Using promotion Codes
To claim a special offer, enter the promotional code into the promotion code box, situated to the right of your order form, before checking out here.
Please note: The promotion code must be added at the time of order and cannot be added retrospectively.
Adding or changing a Delivery Addresses
We’ve made it easy to add additional delivery addresses or change an existing one:
Step 1: Click 'Checkout' once you’ve selected your products.
Step 2: You’ll be taken to 'Order Options' under the 'Delivery Address' section, type in your name or that of the person the order is for the attention of.
Step 3: You have the option to 'Edit' an existing delivery address, or you can add a new delivery address by selecting the red button ‘Add a Delivery Address’ at the bottom.
You can add additional invoice addresses or change an existing one. Here’s how:
Step 1: Click on the 'My Account' tab in the upper right-hand corner of any page.
Step 2: Click on 'Delivery and Payment methods'.
Step 3: Select 'Contact Details' and follow the instructions.
How do I change an order?
If you want to amend an order once you’ve checked out online, simply speak to our helpful team on +44 (0) 1536 444215. asap.